Terms and Conditions
Through the order form the sales contract is formalized. The buyer has a period of 14 calendar days of receiving it to withdraw from the contract.
In case of withdrawal of the sales contract, the seller has a maximum period of 14 calendar days from the withdrawal to return the amount paid by the consumer.
In case of unavailability of products that the buyer has included in its order, the seller must notify the buyer that lack of availability.
The buyer is entitled to recover without delay the amount paid in the event of unavailability and in case of undue delay in repayment of the amounts paid, the consumer is entitled to claim double the amount due.
Once formalized the order, the seller has a maximum period of 30 calendar days for the execution of the order.
Returns & Exchanges
The buyer has a period of 14 calendar days of receiving our garments to make any changes or return them.
The address for returns and exchanges is as follows:
El armario de Lucía
Pol. Ind. The Garrotal. Street A. Plot A-37. module III
C.P .: 14,700 Palma del Rio. (Córdoba)
To make change size
The buyer must contact us from your customer account, by email or by phone indicating the new size. In the above address shipment may realize ourselves, to be done by their means. Once received and reviewed the garment will send the new without generating new shipping charges.
Garments "Last units" or "Outlet" will not change the size availability of the treated garments to collection.
To make change for another model
The buyer must contact us from your customer account, by email or by phone indicating the change. In the above address shipment may realize ourselves, to be done by their means. Once received and reviewed the be shipping the new garment garment. Should be a different amount to the client the difference will be paid by subtracting the costs of this second shipment. Should be a different amount to the seller will contact the customer to proceed to collect the difference means that the customer authorizes it.
To make repayment
The buyer must contact us from your customer account, by email or by phone indicating the return. In the above address shipment may realize ourselves, to be done by their means. Once received and reviewed the garment proceed to refund the amount thereof by the same means that the payment was made by subtracting the postage reimbursement if any generated as long as you are in a period of 14 calendar days to receive him.
garments returns to that request would have been made changes to the models shown on the web will not be accepted.
The buyer can make their claims through your customer account, by email (firstname.lastname@example.org), by phone (650 512 603) or by e-mail at the above address and our team will resolve the satisfactorily.
If the consumer is, in the next two years to purchase, with a manufacturing defect in the textile item you purchased, you can require locker Lucia to apply the guarantee contained in the "General provisions on the guarantee of consumer products". The warranty does not cover damage or wear to occur by the use of the garment.
The cabinet Lucia responds total and free from any lack of conformity of their products.
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